Reviews & Ratings
Track reviews from the iOS app stores, globally. Find out what people think of Crumbl Cookies by reading the reviews and checking the rating. See the most helpful app reviews of Crumbl Cookies written by users who played the game or used the app and let others know which reviews you have found the most useful by rating them up.
User Reviews for Crumbl CookiesReviews: 129Avg. Rating: 9.6/10
User friendly with drool-worthy images
Great app layout. Easy to use. Fun to see the flavors each week. Simple navigation to purchase and schedule pick up.
I like to order cookies to my house so I don’t have to go anywhere when I’m relaxing and they are almost always warm and gooey
and ready for munching
Can’t wait to pickup my cookies
I have used this app once with help now it is easy. Love it. Thanks
Great on App, terrible on the website.
My husband spent 30 minutes on the website trying to order these cookies and could not do so successfully. He was having a very
frustrating time because every time he would put in the address it would not send him anywhere else to be able to finish out an
order.He was very frustrated that we had to
These cookies are so amazing. No complaints on the product. Love the unique flavors you can choose from. So yummy.
Now for the app. It needs a bit of work. It’s easier to order online. It should be easier to change an order and to put in your
address. I’d also like to see descriptions of the cooki
RJ Hamster Crumbl Cookies
As good as it gets for cookies and ice cream
Love the different variety of cookies but the chocolate chip cookies are so good!
The best cookies
This is the best place to get cookies! I think all people who bake are beautiful so!
In Love <3
Order from here almost weekly and have never had a bad experience! Even when they make a mistake they are very kind,generous, and
quick to fix it! Great cookies and even better customer service! 10/10 would go again. Did I mention they deliver!!! (I’m
waiting for some right now!) :)
Everything here is amazing no complaints
Heaven in a pink box!
Crumble is the shnizznizz! I love it. The app is so convenient to order my fav cookies! Go crumbl!
BEST TASTE, BEST VALUE
Mavrik and 7-11 and Swig offer a decent but limited variety of cookies for right around $2 each. Then you discover Crumbl!!! Much
more per cookie and the flavors are indescribably wonderful.
Awesome app, even better cookies!
I am addicted to these cookies! Seriously the best. The app is delightful to use.
I love Crumbl cookies! Very creative and tasty flavor combos. I love a soft cookie and these are almost like cake! 😋
Super easy to use, helps me make sure cookies are not far always
Love these cookies
The App makes it so easy to order. Always a good night with Crumbl cookies for dessert.
Fantastic cookies, service, and app
This is a fantastic business! The service and cookies are amazing! The app is very intuitive and easy to use. Great business. I
will be back many many times over.
Internet order impossible
Internet site would not let me check out. Personnel in store do not know how to help. Finally got app to work. Personnel do not
know how ordering works- tried to order for 4 days. This all made me very leery to put my phone number in. Good thing your cookies
I love this place always super friendly and great cookies.
Social distancing and cookies - nothing better
By far the best cookies in AZ. For any gathering or delivery to someone out of town, it’s a favorite. Love Crumble cookies!
These cookies are always served to mg care staff nice and warm!!! It’s a wonderful treat to give them!!!
Quick & Easy
Ordered cookies for my cousin who lives in a different State than I. I loaded the app, placed the order and paid for it in less
than 10 minutes! The EASIEST app I’ve used. Thanks for making it simple. I also very much appreciate the immediate text of order
confirmation. Crumbl is beginning to win me
Addicted to Crumbl
There is nothing better than Crumbl cookie and glass of milk.
I love crumble cookies and love to supper local and share a great product with my clients. Yumm. Thanks for the easy way to
As soon as you take your first bite, you know exactly why they named it that, oh the flavor! Creative recipes, always fresh and
the most hospitable staff. Thrilled they came to Charlotte!
Always fast and never mess up orders :)
Eat cookies in the world!!
So glad we got one here in OKC. Had them other places and loved them. Really would like the one in OKC to make the lemon
chiffon....it’s my all time fave.
I seriously cannot get over how delicious these cookies are. I am addicted.
Great for Procrastinators!
Seriously the best option when it comes to showing someone love and forgetting to do it till the last minute. Thanks for saving my
bacon constantly! So easy to use and delicious product!!
A habitual procrastinator
Love cookies, receipts need help
I love the cookies but your receipt system needs lots of help. The receipts need to have the date and the address on the receipt
to be used for expenses for those of us spending money for work, which for me is every day.
The gentlemen at the Grand Junction store were so patient with me!! I called them several times because I was struggling with the
online order. They were great!!!!!
Most amazing cookies I have ever tasted!
I first had these cookies in Denver, and I was addicted! Now I look for them wherever I go! They are the best cookies I have
ever had- my favorites are the chocolate chip and the sugar cookie because it has an almond flavor. Makes a great gift too!!
Always the best, freshest cookies!
Best cookies I’ve had in a long time! They melt in your mouth... Can’t wait to try the ice cream! Having them delivered is
just the icing on the COOKIE 🍪
I think this app is one of the best out there.
Took me forever to enter my phone number but after that it was smooth sailing
The best cookies ever!!!
These giant cookies are delicious! I love the weekly rotating selections.
BEST COOKIES & solid marketing
Love these cookies way too much!
The app is the smoothest experience. I had it downloaded and set up with food ordered within 15 minutes. 5/7 would redownload to
Everything you could want, except...
The one thing that would be amazing is if they added an iOS 14 widget showing the cookies of the week.
Now THAT would be a widget worth having. App developers: make it happen!
Yummy cookies and easy to use app
Love crumbl cookies and the app, it’s easy to use. Only thing that would make it even better is if you could order a gift card
through the app have a delivered to your car.
If they didn’t sell out of flavors and box sizes, it would be 5 stars!
Best in store and app ordering experience
Whoever designed and programmed the app for Crumble did a fantastic job. They had the end-user and efficiency and in mind. Thank
Love the cookies, love the speed of delivery.
LOVE Crumbl cookies! App is super easy to use! LOVE THE OWNERS AUBREY AND LOGAN!!
This app is so easy! I love sending celebratory gifts to people for all occasions because we should celebrate everything in
life...the app makes it so easy to do so!
I really like that they switch up the cookies every week so there is always something new to try and I just love the concept of
this business. Thank you! Definitely keeps me coming back for more!
Just love love love the cookies!! I have stopped baking at home since this place has opened in Cumming!!
This app is easy Peary to use!!! Just how I like them!!!
If there were more options for delivery, that would be great!
Update took all our earned points
We really like these and using the app, but every time we update it takes away all of our earned points, so we’re never going to
get free cookies if you keep updating. 😕
Pretty but missing important features
New Crumbl in town inspired me to get this app. I love the cookies and it’s a pleasant surprise to be able to go in anytime for
a jumbo premium cookie.
I wanted to share this joy and ship some cookies to my family for the holidays. There were two issues with this process:
1) address finder locks
Good app but ineffective
Great app design, easy to order, but it didn’t actually send my order to the store. I paid, had a receipt, the app told me I was
good to go and had a button to pick up. But they didn’t even receive the order. Hmm! Also pointless if choc chip always shows as
Only downfall I was exploring the app after download and I got stuff in the delivery page... I could not get out. Even when I
closed the app it would reopen to same page. I ended up dumping the app and reloading the app again. It was a bit annoying.
Won’t go into delivery again!
Wouldn’t input address correctly
I wish you could just type an address as it is instead of having an auto load into the app. Every time I tried to type in my
address it left part of it out so I was unable to get delivery when I wanted it.
No Apple Wallet Support
No Apple Wallet support for loyalty card.
No control over what types of notifications you receive. So far it has just been the same advertisement pushed to me every few
days about the available flavors.
App address and payment issues
Multiple issues with online order through app. Said my address was invalid several times. The review segment I am writing is
completely blank as I type. And first time I processed payment it it went back to main screen and didn’t process
The website is completely unusable on your phone so you have to get the app. Could not get the place order to click easily had to
My rating is based on the app:
It is so cute and to have where you can tap the cookies and watch the box fill is fun.
I don’t like that the locations do not somehow link to a map because you don’t always know where you might be when the craving
hits! Also, there is no “back button” but it makes y
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