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User Reviews for UberEATS: Food Delivery, Fast
Reviews: 214Avg. Rating: 8.8/10Positive reviews
EfficientUber eats works really well on keeping the customers and workers safe
Way better than doordashI had doordash before, but my account was randomly deactivated, even though I had paid for every order. UberEats has all the
features that I had wished Doordash had. Definitely happier with UberEats.
Great app but an issueSo can someone explain to me why I receive a picture of myself from my Uber eats driver completes my order? This isn’t a one off
deal either it’s happened multiple times
I guess it’s okay... but!Overall Uber eats is OK sometimes the prices are incredibly high to deliver food but they do tend to rotate and be cheap the
following day or a week. If I had some complaints it would probably be that sometimes my food is either cold not here on time or
missing items.
ThanksI very much enjoy how accessible you've made it. Its expensive! But worth it most of the time.
RCL Fish HouseThe pigs feet dinner was perfectly cooked and flavorful! Large portions of greens and yams , enough for two meals or three
depending on your appetite.
CodesI’m upset I can’t use the 25 dollar credit I thought I had. It’s cool though cause I’m hungry
Amazing 5 stars Uber eatsMy foods order and delivery is great. Very easy to use
I’m happy
Coupons on couponsI had seen a buy one get one free from a cheesesteak place and Uber eats notify me that I can get 12 dollars off my order and wind
up paying $9.00 ($4.00 tip) well deserved 5 stars
Uber Eats is great but Uber eats is a little expenWell I eat threw Uber eats atleast 1 a week and I love the convince of it but I usually pay enough for 2 people to eat on and I
order a single person order lower the delivery fee that where they get u I think but other than that it’s amazing
ReliableI love Uber Eats. Reliable and convenient. Now i don’t panic when i forget my lunch. I know i won’t starve because of this
app😀
StarbucksssssLove that I can actually get Starbucks delivered lol!
Great!Food is always fast. Great interface. My fave food app for sure.
GraciasSu trabajo en esta época es muy importante y de solidaridad. Sentimos mucho apoyo con su servicio .
It’s improving better.Hope to app offer even more in future.
Uber is FantasticI enjoy the user friendly app so much and all the new updates often!
Best of the BestUber eats always feeding my cravings❤️
EasyI drive for Uber and eat Uber eats. Quick and easy!
Good ratingOf all the available apps for food delivery, Uber Eats is easiest to use. Like how responsive their staff is. Easy company to work
with when needed. I’m happy to always default to this app.
CheaperYour usually always a few dollars cheaper than DoorDash and Grubhub! Keep it up!! You guys feed my office almost every, week if
not more!
Uber eats is amazingWell what can I say , after lonely nights without my mom let’s just say Uber eats has been there for me . Since I have no
cooking skills this app is really easy to navigate and your just one touch away from food next to your bed while you watch YouTube
videos . Uber eats is an amazing app and delive
Buen servicioGracias por su buen servicio siempre que los uso
Great and speedy service.My past orders have been perfect and quickly delivered, sometimes way before the ETA. I always tip in app and a few bucks in
person for their gas and tolls.
UberLove it!! It’s all you need is Uber!!
They even have Uber across u.s just download the app. Don’t be stupid!
AlexThe best $20 dollors off my first order
AddictingToo addicting but it be like that sometimes
SaucesY’all really need to make it easier to add condiments and sauces to the order
way too convenient loli love uber eats. take my money
you knoweasy and quick for lazy people like us
Great service too high prices sometimesSolid great service, I just there were better service prices
Always the BestNever had any problems with Uber Eats. I have a few food delivery apps and Uber is by far my favorite! 👍🏼
Truck driverAwesome app for those who drive trucks
Crap serviceI was charged way more than expected.
ButNot enough drivers in my area! 😡
Awesome AppSimple Interface, simple setup, awesome Service. Love it!
Love it !Love Uber eats for when I travel especially, I don’t usually know my way around a city and being COVID cautious too I can stay
at my Airbnb and order delicious food from Uber eats without having to deal with getting lost or anything
Great service and suggestion.I wish there was a way to order mushrooms on my cheese stake. I have been calling the store.
AccessibilityI need them to deliver the food to my door.
App works well, but support is generally terribleI once reached out to support relating to an order that the driver contacted me on where the restaurant could not adhere to it.
I had explained the situation to support, and the representative just went through the standard process of I see the driver is at
the restaurant picking up your order. The
Industry Leading AppBest overall service and selection when it comes to this market. Highly recommend to all friends and family!
MelissaShe was fast. Melissa left the delivery where asked and was in contact so I knew exactly what was going on!
Thank God for Uber eats !I love knowing that I have Uber Eats to rely on when I decide to spend my days off being lazy at home without any intention of
going out to get food. Thank you for making it so easy for me Uber Eats !
Unknown areasThere are still some areas that need improvement geographically.
For example,
One of my addresses is Meadow Pipit won’t let me label the house number and is labeled as Canyon Lake, but we are part of New
Braunfels. No big deal but would appreciate it to be fixed over time.
Good to mePretty dang good track record. I’m satisfied.
excellent indian foodomg i love getting food that couldn’t otherwise be delivered!!!
Fast, Fun and Delicious AppWe love Uber Eats for food delivery. Super cool and efficient way to get a diverse selection of options. Nice to see what is
popular and new to try. Discovered lots of interesting restaurants though this app! Drivers are always friendly.
Lazy lardBetter than food prep and cafe' food on the regs
My review on Uber eatsUber eats is one of the best delivery apps and they don’t charge you $20 extra like door dash
PriceyUber eats is good and all but they are a little pricey. They might price them selves out of of the market if they’re not
careful. Just my two cents. Take it or leave it. Thanks and have a great day.
Good foodReal good food, at cantina California. I recommend it
Critic reviews
Good app costly for the lazyFees are making app extremely undesirable. Have used it less since I discovered
Prices on Uber eats are higherI do t have a issue paying delivery fees is I’m having stuff delivered but in top of that they increase the prices of the food.
I’m only using the service because I have a gift card otherwise I would just order directly from the restaurant
Consistent delaysAlways excessive delays with orders, today they connected my address to a chain restaurant that was over an hour away -
unnecessary that the address didn’t find the closest restaurant to minimize delays and delivery times.
Please fix thisI love this app but the fact that the app doesn’t block unavailable restaurants before going through the process of placing an
order and if it happened once I wouldn’t mind but it has happened to me so many times.
Pleaseeee block unavailable restaurants
Long time customerI love this app and the fact that it promotes supporting local businesses. However I find that adding additional notes can be a
difficulty as well as selecting variety of order choices (like bagels or extra sauces).
I also have difficulty when ordering from the app — restaurants that I know are ope
App doesn’t go into landscape modeWhich makes it impossible to use with my iPad/magic keyboard device. This is really strange as orientation rotation is a pretty
basic feature. It is enough of a pain to make me just use one of the other many options for apps.
Its OkayIt can get expensive to order delivery. Use my code at checkout: eats-isilmaj3ui & Get $15 off your first Uber Eats order of $20
or more.
MehhFood options are good but all the drivers I’ve had were awful.
(Un)necessary evilConvenient but expensive app and also unfortunately an exploitative company
Too many fees!Easy to order food, I like the variety of restaurants I can find here. But they charge a lot of different fees! Service fees and
fee to support drivers are approximately additional 15% to your order. Plus delivery fee, taxes, tips. As an example, I order $28
meal with $0.49 delivery BUT the total is
Too many feesNow they’ve added on a “temporary local fee” as if we’re not taxed and fee’d enough trying to support our local
restaurants.
EhhSuper convenient, can be a bit pricey depending on the location of the place you order from(delivery fees vary), and it’s
usually time consuming. Wait time for me is usually 45 minutes to over an hour! Still super convenient for those late nights or
off days you just don’t feel like cooking. I wish
No coupons or promotions ..Been on here for awhile never get any love from you guys 😞
PricePrice range keeps gradually making its way up
Good not greatPro/con here
Pro -
great functionality
works every time
Very reliable compared to others
Cons-
MORE EXPENSIVE THAN OTHER SERVICES
Seems like it always wants me to spend more money and it costs more than waitr or DoorDash
Rarely get coupons anymore (price would be okay if coupons were offer
Ok appHard to add a card or change payment options.
Actually delivering without reminding the driver wPlaced an order. Order is ready. Time passes.
Driver sits in his car doing nothing.
I text driver through the app. Shows the driver read the message.
Driver continues to sit stationary.
Send another message. Again shows the message as read.
The driver continues to just sit in his car.
Fi
Time efficiencyI understand we are in a Pandemic but at the beginning they were fast and efficient with the delivery but as time has gone on, I
have almost waited a whole hour and half to two hours for food and it’s fast food at that. So maybe there something else going
on but I’m kinda disappointed with the way t
App could use improvementWe received a gift card for Uber Eats. Each time we tried placing an order, all of the restaurants listed on the home page was
marked “currently unavailable”, even when selecting to schedule for a later time. We were concerned we will be unable to use
our account balance. On the 3rd attempt, we deci
Promotion codeThe codes you guys send for the $30 off or $20 off never works
OverpricedI ordered food for me and my cousins and somehow to burgers were some what 20 bucks plus a shake and I ordered a sandwich and the
total was 40 bucks and then somehow with all the delivery fee added up another 10 bucks. I literally was ripped off
Customer Service is AwfulThe app is decent. It was really difficult for me to figure out how to respond to the delivery driver. I wasn’t able to figure
out how to delete an order from my cart after I didn’t want to order anymore. But, mostly I am dissatisfied with their awful
customer service. I had a $5 off offer that didn
Regularly order from this appI regularly order from this app and it can be pretty convenient but the way to handle orders that are not going well is rough. I
picked one of the quicker food places for faster shipping. It said 15-20 min to make, pickup, and arrive. Already like 45 min
later and it wasn’t even picked up. So of cou
Why?I generally don’t have any major issues, but there are incidents. For example I order 40 dollars of food and didn’t receive
any of it. One reason driver didn’t double checked the order before leaving the restaurant. The restaurant didn’t care about
the handling out the right order. The driver dud i
Weekday no fast foodWhat is going on? Going to get post mates now
DifficultThe app keeps changing my address even though I pick the correct one. There's no obvious way to get support for this in the app.
Drivers are usually good but so many times it's significantly delayed or even delivered to the wrong address.
Taco Bell orderLeft out
The bacon club chalupa was not with my delivered food. I guess I eat the $4+ it cost me. I hope someone is enjoying it
Traffic blocks inserting promo codesWaited like a couple of hours couldn’t type in says heavy traffic or something then had to order without the promo code. When
you’re hungry this happens not only the delivery time but also this.
Annoying trouble
No MaskI had to remind my driver as he approached my door to put on his mask. I’ve worked in healthcare for 46 years including some of
that time at IDPH. If I catch another Uber driver not wearing a mask, then I’m reporting both Uber and the driver to both IDPH
as well as the Lake County Health Department
FeesFood could be good but still too many fees! Even w the Uber pass!
Never an issue with delivery, but...I’ve ordered Uber eats on several occasions, never had an issue with any of the drivers or the restaurants associated. My issue
is with Uber: for whatever reason, I cannot seem to understand, Uber doesn’t allow me to tip my drivers while Uber cash is
applied. Each month, my Amex adds uber credit to
What no mapI couldn’t believe there was no map for my order, the driver had to ring my bell and wait downstairs couple minutes because
Uber‘s map didn’t work so I had no idea when it was here- when he was coming -nothing.
It’s below par but yet needed.During the pandemic, reaching for certain food chains has been quite difficult. Uber eats was a great bridge amongst these food
chains. However the convenience being there, the fees included are ridiculous. Being a constant user of their services I’ve
tried the Uber pass for some additional savings.
Payment issuesI don’t seem to understand why sometimes it doesn’t accept my card and say “payment issues” when there’s nothing wrong
with my card. I love the app but that’s my only real problem. I want to get my food
2.5/3 starGood app but yaxin on the fees and what is probably 10$ worth of food if you go to the store for 20$
RecommendationPlease update the app so that if a restaurant is too far away, it lets you know right up front. We’ve gone through the process a
number of times where we select what we want, only to find that it’s too far at the last step before paying. This is the way
caviar and Postmates do it, so it certainly ca
THEY DONT CARE ABOUT YOU OR YOUR TIME & MONEYI recently ordered from Uber eats thinking I was going to be eating in 30-40 minutes like they said. But it ended up making me
wait 2 hours just to get my order canceled in the end and having my card still charged. The drivers nor company care about you
because I still have yet to receive my refund,
Slow and coldFood delivery is very slow. Food is always under temp to completely cold. Many times items are missing. Apparently it’s what to
expect from delivery in this era - not too mention that the cost is 30% higher than pickup or in-house ordering. So many extra
fees!
No choice in delivery drivers and lack of optionsThere is no way to know when you place your order that the driver picks up multiple orders and delivery times extend out. I would
have liked to have had the option to decline a delivery person now that I have had a problem with this driver picking up multiple
orders. I could only see the positive
Drivers don’t pick up foodThere should be a way to see how many drivers are on duty before I order my food and wait 2 hours before canceling my order
Better when it’s hotThe drivers are great but this policy that the customer has to pay extra to get their food without one or more stops in between is
absurd. I’ve gotten more cold food than hot food since I’ve tried Uber Eats.🙄
UBER CASH ISSUE!I can't use my Uber cash it's been like this non stop it says try another vaild payment method and I'm paying w Uber cash why
won't it let me use my Uber cash ?
Better than Door Dash!First time using Uber Eats I didn’t know it was them at first delivering. I ordered online through the restaurant and Uber eats
was the delivery service. I was very impressed with the fast service and lower priced delivery fees. It allowed me to tip more for
great service. I actually gave the driver
Avid spenderFood was presentable as I order on line. However, make sure you ask for plastic ware and sauces needed. You may also wanna ask for
fried rice to have more soy sauce. Mine was half white, half sauced.
Short trip doesn’t worth to doI waited for 20+ minutes just for $4.50 fare? No tips or thanks. I would add at least minimum tip requirements. Doesn’t worth to
make a delivery
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